Harimau33 Privacy Policy – Personal Data Protection for Malaysian Players

Welcome to the Privacy Policy harimau33. This document forms part of our commitment to operating with complete transparency and integrity. We understand that your trust in harimau33 depends not only on the quality of the games and payouts we offer, but also on how we handle the personal information you share with us.

This Privacy Policy describes the data collection, processing, storage, and protection practices adopted by harimau33 — covering all your interactions with our platform, including account registration, deposits and withdrawals via Malaysian e-wallets, gaming activity, and communications with our support team.

By registering for or using the harimau33 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use harimau33's services. This policy applies to all users of the harimau33 platform in Malaysia and is updated periodically to reflect changes in our privacy practices or applicable legal requirements.

Harimau33 only collects data that is strictly necessary to deliver a safe, efficient, and quality service. The following are the categories of data we collect:

Identity & Contact Data

• Full name as stated on your MyKad or official Malaysian identification document
• An active Malaysian mobile number (used for verification and communications).
• Email address for registration, notifications, and account-related communications
• Date of birth (for 18+ age verification)
• MyKad or passport copy (only when requested for the KYC process)

Financial & Transaction Data

• Records of all deposit and withdrawal transactions in MYR (RM)
• Payment method information used — including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks)
• Game and betting history on the harimau33 platform
• Bonus and promotion records received

Technical & Usage Data

• IP address, device type, operating system, and web browser used
• Login data including the time and date of each gaming session
• Pages visited and actions taken within the harimau33 platform
• Cookie data and session identifiers (please refer to Section 6 for more information)

Harimau33 uses your personal data only for legitimate, necessary purposes that are directly related to the provision of our platform services. The specific purposes are as follows:

• Account Management: To create, verify, and manage your harimau33 player account, including the KYC process to ensure account security.
• Transaction Processing: Processing deposits and withdrawals in MYR via your preferred Malaysian payment method — e-wallet, DuitNow, or FPX — quickly and securely.
• Service Delivery: To grant you access to and enjoyment of all harimau33 games and services, including live casino, slots, football betting, e-sports, baccarat, and cricket.
• Customer Support: Handling your enquiries, complaints, and support requests more efficiently through harimau33's support channels.
• Security & Fraud Prevention: To detect and prevent fraud, money laundering, and platform abuse, including monitoring for unusual transaction patterns.
• Personalisation & Recommendations: Personalising your harimau33 experience based on your favourite games and betting activity — for example, recommending relevant slots promotions or new-season IPL cricket bets.
• Marketing Communications: To send you promotional information, bonuses, and exclusive harimau33 offers — only where you have given your consent. You may withdraw this consent at any time.
• Legal Compliance: Meeting the legal and regulatory obligations applicable to harimau33 as a platform operating in this space.

Harimau33 takes our obligation not to disclose your personal data indiscriminately very seriously. We never sells or rent your personal data to any party. However, there are specific situations where data sharing is necessary and lawful:

• Payment Service Providers: Minimal transaction data is shared with verified payment service providers (Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay) solely for the purpose of processing your RM deposit and withdrawal transactions.
• Game Providers: Minimal technical data (session ID, anonymised player ID) is shared with licensed game providers such as Pragmatic Play, PG Soft, and Evolution Gaming solely for game integration purposes.
• Legal Requirements: harimau33 will disclose personal data where required by Malaysian law or a valid court order, including investigations related to the prevention of financial crime.
• Change of Ownership: In the event of a merger, acquisition, or sale of harimau33 assets, player data may be transferred as part of that transaction. Players will be notified in advance.

Protecting your data is harimau33's highest technical and operational priority. We continuously invest in security infrastructure to ensure your data remains protected at all times.

• 256-bit SSL/TLS Encryption: All communications between your device and harimau33 servers are encrypted using the latest SSL/TLS protocols — the same standard adopted by Malaysia's leading banking institutions.
• Data-at-Rest Encryption: Personal and financial data stored in harimau33's databases is encrypted using AES-256 — ensuring data remains unreadable even in the event of unauthorised access.
• Strict Access Controls: Only harimau33 staff with a legitimate business need are granted access to players' personal data, and all access is logged and monitored.
• 24/7 Continuous Monitoring: harimau33's security systems are actively monitored around the clock to detect any suspicious activity or unauthorised access attempts.
• Regular Security Testing: harimau33 conducts regular penetration testing and security audits to identify and patch vulnerabilities before they can be exploited.
• Incident Response Procedure: harimau33 has a comprehensive incident response procedure in place. In the event of a data breach affecting you, we will notify you within 72 hours.

While we take every reasonable measure to protect your data, you also have a responsibility to keep your harimau33 account secure — by using a strong password, not sharing your login credentials, and contacting us immediately if you suspect any suspicious activity on your account.

Harimau33 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and understand how players use our services. Below are the types of cookies we use:

You can manage your cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the harimau33 platform, including your ability to log in and save account settings.

As a harimau33 player, you have the following privacy rights regarding your personal data. harimau33 is committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please contact harimau33's Privacy Officer by email at support@harimau33.ws. We will process your request within 30 calendar days from the date of receipt.

Harimau33 is a platform designed exclusively for adults aged 18 years and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.

Should harimau33 discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you are aware that a minor has registered an account on harimau33, please notify us at support@harimau33.ws without delay.

Harimau33 follows a "minimum necessary retention" principle — we only keep your personal data for as long as it is genuinely required. Below is an overview of our data retention periods:

• Active Account Data: For the duration that your account remains active on harimau33, your identity and contact data are retained to ensure continuity of service.
• Financial Transaction Records: Retained for 7 years after the transaction has occurred, in accordance with applicable financial record-keeping and legal compliance requirements.
• Support Communication Logs: Records of conversations with the harimau33 support team are retained for 2 years for quality control and case history reference purposes.
• Marketing Data: Retained until you withdraw your consent or request deletion — whichever occurs first.
• After Account Closure: When your account is closed at your own request, your data will be deleted within 90 days, except for records that must be retained to meet legal obligations.

Data deletion at harimau33 is carried out securely using methods that ensure data cannot be recovered once deleted.

Harimau33 reserves the right to update this Privacy Policy at any time to reflect changes in data management practices, new security technologies, or updates to applicable legal requirements. We are committed to notifying you of any material changes through:

• A clear notification on the harimau33 homepage or platform upon login
• Notification emails sent to the address registered to your harimau33 account
• Updated "Last Updated" date at the top of this document

We encourage you to review this Privacy Policy periodically. Your continued use of the harimau33 platform following the publication of any changes will be considered acceptance of the latest version of this policy.

If you have any questions, concerns, or wish to exercise your privacy rights regarding personal data held by harimau33, please do not hesitate to contact us:

• Privacy Email: support@harimau33.ws — Please include "Privacy Enquiry" in the subject line for faster processing. We respond within 24–48 business hours.
• harimau33 Live Chat: Available 24/7 directly within the platform — for urgent enquiries relating to your account security or personal data.
• Frequently Asked Questions: Visit harimau33 FAQ for answers to frequently asked privacy questions.

Harimau33 values your trust and is committed to responding to every privacy enquiry professionally and promptly.